All potholes in City-maintained roads* are repaired on an as-needed basis and will be filled as soon as possible. Please be able to provide an address or nearest cross street.
To report a problem, please call 865-215-4311, submit a request using the
MyKnoxville app for mobile devices, or
click here to submit an online request.
Street paving and improvements are managed by the
Civil Engineering Section of the City of Knoxville. Their contact number is: 865-215-6100.
* Some roads within Knoxville city limits are state routes, highways or interstates, all of which are maintained by the Tennessee Department of Transportation (TDOT). To submit a maintenance request to TDOT, call 1-833-836-8349 or fill out the form on
their website.