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How to Check the Status of Your Job Application

      Civil Service Director

      Vicki Hatfield
      [email protected]
      (865) 215-2106

      400 Main St., Suite 569
      Knoxville, TN 37902

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      You must have a working e-mail address to apply for positions. You will be notified via email when your application is received as well as when a job opening to which you have applied for has been closed. If you do not currently have an e-mail address, please create one before applying. There are several free e-mail providers such as Yahoo, Hotmail, and Gmail.

      Civil Service does not maintain usernames or passwords. Click on Login Help on the Careers page of the job listing for assistance.

       Upon selecting the second submit button you will be brought back to the "My Career Tools" page, here you will see your application has a status of "Submitted." In addition you may select the Job Openings title to review your application. Once the application is in a "Submitted" status, NO CHANGES may be made. 

      Submitted Screen

      To review all applications you have submitted you may select the drop down next to Display application from. Please note applications in a "Draft" status hiring managers will not be able to see; therefore you will not be considered for the position. Only applications in an "Submitted" status will be considered.

      You have now completed the application process, if you keyed an email address associated with your account you should receive an email informing you that your application has been received. Please make sure to check your junk/spam account as your email may have routed it there.


      Please note the following concerning the application process:

      1. Once your application has been submitted, you will be notified if you do not meet the minimum requirements for the job or if your application has been rejected for any reason.

      2. If your application included a Training & Experience Questionnaire, you will receive a grade notification by email once the exam has been scored.

      3. If the position requires a Written Exam, you will receive an appointment for the examination via email. After completion of the exam, your score will be emailed to you.

      4. The hiring department will contact candidates to schedule interviews and select the applicant to be hired. Civil Service is not involved in this process. There are no time restrictions to complete this process.