Contact the Human Resources Department at [email protected] or 865-215-3100.

View FY 2023 Annual Title VI Compliance Report [PDF]

On June 17, 1997, the City of Knoxville’s City Council approved Knoxville’s policy and procedure manual for compliance with Title VI of the Civil Rights Act of 1964.

The purpose of Title VI of the Civil Rights Act of 1964 is to prohibit programs, which receive federal funds from discriminating against participants or clients on the basis of race, color, or national origin. The intent of the law is to insure that all persons, regardless of their race, color or national origin, are allowed to participate in federally funded programs. To insure that the City of Knoxville meets its compliance responsibility, procedures are established to provide for comprehensive monitoring of Title VI compliance activities and complaint processing in all operations and programs directly or indirectly responsible to the City of Knoxville.

In addition, Title VI is the guide for implementation, monitoring and evaluating the following: 

Limited English Proficiency Policy and Employee Guide

In compliance with Title VI of the 1964 Civil Rights Act and Executive Order 13166, the City of Knoxville (the “City”) will take reasonable steps to ensure that persons with Limited English Proficiency (“LEP”) have meaningful access and an equal opportunity to participate in all services, activities, and programs. LEP individuals are those who are unable to speak, read, write, or understand the English language at a level that permits them to interact effectively with the City’s service providers. 

The policy of the City is to ensure meaningful communication with persons that experience LEP and their authorized representatives. This policy also provides for the communication of information contained in vital documents, meaning any document containing information that is critical for accessing services, activities, and programs, e.g., letters or notices requiring the response of an LEP individual and documents that inform LEP individuals of free language assistance. All interpreters, translators, and other aids needed to comply with this policy shall be provided without cost to the person being served.

The City’s LEP Policy governs the City, City employee functions and actions, and sub recipients of federal funds through the City. This Policy does not govern organizations that make use of City space for non-City events.  Copies of the policy and employee guide are a part of the annual Title VI report.


To request language translation services, contact the Human Resources Department at [email protected] or 865-215-3100.