ATTENTION CITY OF KNOXVILLE EMPLOYEES: All positions should be applied for by logging into your Oracle Cloud account. This is the only way the system will identify you as a City Employee. You must complete the entire application to be considered for the position which you are applying for.
STEP 1: Find A Job Vacancy
• Applications are only accepted by the City of Knoxville for jobs in which there is a current vacancy. Applications are only accepted online.
Go Here to View Online Job Listings
• To view the job information for a particular vacancy, click on the Job Title to view the details.
• Each position listed in our job openings includes minimum qualifications. Applicants not meeting the minimum qualifications listed for a positions will not be considered for employment.
STEP 2: Submit an Application Online
• Once you have found a job in which you are interested:
• Select "Apply Now" by simply using your email. No password is required!
• Your profile will be created and kept up to date automatically as you enter details for each of your job applications.
• You must submit a completed application for each position for which you are applying. Incomplete applications will not be considered. Be sure to include ALL documents and attachments that are listed as requirements on the job vacancy announcement.
• An automatic email is submitted to candidates after your application has been submitted.
STEP 3: Take the Test
Your application will be reviewed to determine if you meet the minimum qualifications. If you meet these qualifications, you will be eligible to compete for the vacancy. Most City of Knoxville jobs require a testing process. There are two basic types of entry examination: 1) A Training & Experience Questionnaire and 2) A Written Examination.
Training & Experience Questionnaire: This test will be included with the application or will be sent to you by email and will consist of several essay type questions that you must complete. These questions will be clearly designated as "Training & Experience Questions." Your answers to these questions will be rated by a subject matter expert and you will receive an overall test score based upon your ratings. Your score will be emailed to you at the conclusion of the scoring process. Failure to complete and pass the Training & Experience Questionnaire will eliminate you from consideration for the position.
Written Examination: Written Examinations are multiple choice tests that are specific to the job that you are applying for. If you meet the minimum qualifications, you will be sent a link by email to complete the exam or to schedule an appointment to take the written exam. After taking the test, your score will be sent to you by email. Test scores will not be given out over the phone. Failure to take and pass a Written Examination will eliminate you from consideration for the position.
STEP 4: After the Test
If you receive a passing score, your name will be placed on the Eligibility Register (a list of all persons eligible for employment) for that job and ranked in order of score with the other applicants. Your rank on the register can change as more applicants are added, hired, or removed.
After the qualified applicants are tested on the knowledge and skills necessary for a job and passing scores are placed on the Eligibility Register, the ten highest ranked applicants are submitted to the department director for final selection. At this point, the department may call you in for an interview or to gain additional information. After a selection is made, Human Resources processes the successful candidate for employment and the other applicants remain eligible for future vacancies for one year.