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COVID-19 Housing AssistanceAre you having trouble paying your rent or mortgage due to financial issues brought about by COVID-19? Maybe your rent or mortgage is temporarily delayed, but you aren’t sure how you’ll afford to pay when the bills are due?

You may qualify for COVID-19-related housing assistance, if you live in the city of Knoxville and have lost employment or income due to COVID-19, or are unable to work because you’ve been diagnosed or quarantined with COVID-19.

Click here for more information or call 211 and ask about the Housing Assistance Program for COVID-19.

Housing and Neighborhood Development (formerly Community Development) administers a variety of programs geared toward the revitalization of Knoxville's low-to-moderate income neighborhoods. In order for resources to have the greatest impact, the Department targets its programs to strategy areas that are selected periodically.

  2020-2024 CONSOLIDATED PLAN & 2020-2021 ACTION PLAN
  Draft of Plan Released
June 24, 2020
Click here to view plan

30 Day Public Comment Period
The City of Knoxville encourages citizen comment on the draft plan. The draft plan may be examined June 24-July 24, 2020.

City Council Review / Vote
July 28, 2020

January 21, 2020 Meeting Documents
Meeting Presentation [PDF]
Affordable Housing Fact Sheet [PDF]
Main Line: 865-215-2120
Fax: 865-215-2962 
Disability Services:  865-215-2034
TTY: 865-215-4581 
Fair Housing Program:  865-215-2120
Housing Programs:  865-215-2120
Neighborhood Strategy Areas: 865-215-2120
Solutions to Problem Properties: 865-215-2120


The City released a draft list of priorities that qualify for Emergency Solutions Grant (ESG) funding from the federal CARES Act. Please click here for news release. Once finalized, these priorities will determine the rating of grant applications; those that address priority needs will be rated higher than those that do not. Serving people of color and other underserved populations is also a priority. Mayor Kincannon has encouraged innovation and partnerships between organizations to ensure that residents are served equitably.

Comments, questions and feedback on the priorities should be submitted via email to BWade@knoxvilletn.gov or THarris@knoxvilletn.gov before Monday, Aug. 31, at 4:30 p.m.

Written comments may be mailed to the attention of Becky Wade, Housing and Neighborhood Development, 5th Floor, 400 Main Street, Knoxville, TN 37902.

Residents may provide feedback at a public meeting scheduled for Monday, Aug. 31, 3 p.m. Request an invitation to the Zoom meeting by emailing THarris@Knoxvilletn.gov.

The ESG-CV Round 2 grant packet and application form will be posted at KnoxvilleTN.gov/Development on Friday, Sept. 4.

ESG grant regulations are posted at https://www.hudexchange.info/programs/esg.


The City of Knoxville has released the drafts of its 2020-2024 Consolidated Plan and 2020-2021 Action Plan [PDF] for a 30-day public comment period. The Consolidated Plan outlines Knoxville’s needs, priorities, and strategies for homeless assistance, affordable housing, and non-housing community development for the next five program years. The 2020-2021 Action Plan describes how the department proposes to allocate the U.S. Department of Housing and Urban Development (HUD) funds it receives annually, including Community Development Block Grant (CDBG), HOME Investment Partnership (HOME), and Emergency Solutions Grant (ESG) funds.

To review the results of the City’s community engagement process that led to the development of the plans, click here. To read the ESG Written Standards, please click here.

While an in-person public hearing on the plans will be not be held due to COVID-19 precautions, Housing and Neighborhood Development Department will present information on the draft plans to Knoxville City Council at their workshop on Thursday, June 25 at 5:30 PM. The presentation will be streamed live on Community Television of Knoxville’s website at CTVKnox.org and broadcast on these cable networks’ channels: Xfinity (Comcast) Channel 12, Charter (Spectrum) Channel 193, WOW! (Knology) Channel 6, and AT&T U-verse Channel 99. Video of the meeting will also be available at CTVKnox.org.

Questions or comment on the draft plans may be submitted in writing to Linda Rust, Community Development Administrator by email at LRust@knoxvilletn.gov or by mail to P.O. Box 1631, Knoxville, TN 37901. The City of Knoxville Housing and Neighborhood Development will accept comments through July 24, 2020. 

If you are deaf, hard of hearing, or LEP (Limited English Proficient) and want to request interpretation services, please contact Title VI Coordinator Tatia M. Harris at THarris@knoxvilletn.gov or 865-215-2831. If you are a person with a disability who requires an accommodation to attend, contact City ADA Coordinator Stephanie Brewer Cook at 865-215-2034 or SCook@knoxvilletn.gov at least 72 hours before the meeting. 


A Tiered Review process has been developed for housing projects which are categorically excluded under HUD regulations at 24 CFR Part 58 from the National Environmental Policy Act (NEPA) requirements. The Tiered Review was conducted per HUD guidelines and consists of a Tier 1 Broad Review of the City, a written strategy for unspecified sites, and a Site-Specific Review. The Broad Review revealed no environmental concerns associated with the proposed categorically excluded programs. Beginning June 17, 2020, interested persons may view the Environmental Review Record (ERR) that documents the environmental determinations for this project, online or by calling Linda Rust at 865-215-2357.

Any individual, group, or agency disagreeing with this determination or wishing to comment on the project may submit written comments on the ERR to the City at the address above or by emailing LRust@knoxvilletn.gov. All comments received by July 1, 2020, will be considered by the City prior to authorizing submission of a request for release of funds.


* Programs to improve housing opportunities for lower-income homeowners, tenants and home buyers as well as assistance to organizations serving Knoxville's homeless population.
* A Fair Housing Program to promote equal opportunity in housing in Knoxville.
* Activities that identify vacant, blighted or problem properties and seek developers to return them to productive use.
* Support for programs that assist neighborhoods in identifying and solving their own problems
* Support for programs that provide training and employment to lower-income citizens or to assist lower-income citizens in starting small businesses.


* Five Points Commercial Development
* Lonsdale Redevelopment
* Vestal Redevelopment


Energy Star Partner - The City of Knoxville is a proud partner of ENERGY STAR. The Housing and Neighborhood Development (former Community Development) Department's Owner Occupied Housing Rehabilitation Program has built thirteen (13) Energy Star homes and plan on building more Energy Star-certified homes. ENERGY STAR qualified products and practices help you save money and reduce greenhouse gas emissions by meeting strict energy efficiency guidelines set by the U.S. EPA and U.S. DOE. The ENERGY STAR label also designates superior energy performance in homes and buildings. More information is available on the ENERGY STAR website at www.energystar.gov.