GENERAL TYPES OF COMPLAINTS

Condition Inside of a House

Do you have a complaint about the condition of the inside of a house?  All housing must be in good repair to make sure our residents are safe and healthy.

You can report a complaint if a property has:

• Electrical or Plumbing deficiencies
• Inoperable Mechanical equipment
• Damaged or non-functional doors and windows

Condition Outside of a House

Do you have a complaint about the condition of the outside of a house or building? All houses and buildings must be in good repair to make sure our community members are safe and healthy.

You can report a complaint if a property has:

• Broken or damage windows
• Holes or areas where animals could get in
• Damaged gutters, railings, siding or other features
• Peeling paint
• Trees and shrubs not maintained or causing damage to sidewalks or structures

Tall Grass or Trash

Do you have a complaint about tall grass or trash in a yard?  It's important to prevent issues associated with tall grass and trash as it can create general health & safety hazards, washing into streams or sewers, become a refuge for insects and vermin, and create foul odors.  Property owners are responsible for making sure they maintain their lots and yards.

You can report a complaint if a property has:

• Loose trash or rubbish in their yard or on their porch
• Grass, vines, underbrush or weeds are taller than 12 inches
• Having furniture like couches or recliners on an open porch or in the yard

Abandoned or Inoperable Vehicle

Do you have a complaint about an unused or inoperable vehicle on private property? Inoperable vehicles are unsightly, have the potential to be a fire or environmental hazard and could pose a threat to the health and safety of our community members.

Inoperable vehicles can be reported when:

• Illegally parked on public property for more than 48 hours
• Left unattended on public property for more than 30 days.
• On private property without consent of the owner for more than 48 hours.
• Lacks major or essential mechanical or body parts.
• Is junked or partially assembled.
• Has been burned or flooded throughout.
• Cannot be driven legally on public streets under City and State ordinances.
• Is otherwise incapable of moving under its own power.
• Does not comply with State and City Codes with respect to license and registration.
• Has one or more tires missing or not fully inflated.
• Has more than one broken window.
• Has not moved under its own power in 15 days.

Vacant or Unsecured Houses or Buildings

Do you have a complaint about a house or building without secured windows and doors?  Property owners are responsible for the security of a vacant house.

You can report a complaint if a vacant house or building has:
Windows, doors, or other openings that don't shut or lock
Broken doors or windows

Illegal Dumping

Do you have a complaint about illegal dumping?  It is illegal to place garbage, brush, leaves and / or bulky trash on any property except your own.

You can report any incident of illegal dumping and should be able to report:

• Vehicle tag number
• What was dumped
• Where illegal dump is located

For more information on these areas and the services they provide, please see our Frequently Asked Questions below or choose from the links provided at the bottom of the page. If you have a request for one of the services that we provide, please contact 3-1-1.